If you have already joined the WeGuide portal and set up your account and password, you can log into WeGuide at any time. Read on to learn how to sign in to WeGuide with your email address. Or use our tutorial to get educated.
Step 1: Log in to your WeGuide portal
- Go to the website of your organisation. It will look something like this: https://(yourorganisationurl).weguide.com.au, eg hospital.weguide.com.au
- Enter your e-mail and password.
- Click on Login and you're now in the WeGuide portal!
- If your organisation has Two-Factor Authentication enabled, read on to learn how to log in
Tip: If you want to stay logged in, then check the tickbox "keep me logged in for 7 days". If you don't tick this, you will automatically be logged out if you close your browser or after 15 minutes of inactiv
Step 2: Logging in via Two-Factor Authentication (2FA)
- If your organisation has 2FA setup, you will be asked to enter your 2FA key, before you're granted access.
Troubleshoot issues with signing in
Forgot your password or your account is locked
If you are having trouble signing into your account check this article for help Reset password or locked account help.
You didn't receive a 2FA code
Review the troubleshooting steps in How to use two-factor authentication within WeGuide.
Was the article missing some information or unclear? Please click on the thumbs down below and let us know how we can improve. Your feedback is always appreciated.Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article