In this article, we will explain how you can make sure you no longer receive messages from WeGuide.

Stop receiving communication as a participant

There are two ways to stop receiving messages from WeGuide (push, email, and SMS).

Method 1: Click on the link in the email or SMS message that you've received

• Depending on how your organisation has configured the WeGuide system, emails and/or SMS messages should have an opt-out link in them. If you click this link, you will be opted out and will no longer receive communications from WeGuide.

An example of an email containing an opt-out link.

The message that you will get once you have opted out.

Method 2: Change the settings inside the application

• Login to the WeGuide application (or your custom application) and go to Settings. 
• There will be a section called Receive messages for outstanding surveys and it will be set to Yes. 
• Change the value to No by clicking on the row and selecting No. 
• You will now no longer receive communication from WeGuide

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