In this article, we will explain to you how you can create messages. These messages can later be added to the Program Schedule, which is explained in this article. 

Read the article underneath and/or try our interactive demonstration:

How to create messages

In order to create messages, you will need to follow a few steps.

• Step 1: Create your first message
• Step 2: Start adding in your message details
• Step 3: Save your message
• Step 4: Add multi-language (optional)

Step 1: Create your first message

• Click on the Message tab in the sidebar and click on + New Message. This will open up a new page where you can start creating your message.

Clicking on + New Message will allow you to start creating your first message.

Step 2: Start adding your Message details

• Start by adding your Message name. This is the name by which you can identify your message within the WeGuide Admin portal, and this is not shown to participants. Examples are "Welcome Message", "30-days celebration message", "End of study message", etc.
• Populate the message content for each communication method. Based on the communication preference of the participant, we will send the message via SMS, Email or Push.
  • SMS: The actual SMS message. 
    • Recommend length: under 160 characters.
  • Push Header. This is the header of the push message. See the image underneath. 
    • Recommended length: 15 characters. 
    • Maximum length: 65 characters
    • Emoji's are supported in this input field
  • Push Body. This is the body of the push message.  See the image underneath. 
    • Recommended length: 40 characters
    • Maximum length: 150 characters
    • Emojis are supported in this input field
• 
  

In the image above "Breaking News" is the Push Header, and the paragraph underneath is the Push Body 

• Email Subject: The subject of the e-mail.  
  • Emojis are supported in this input field
• Email Body: The content of the actual e-mail.  
  • Emojis are supported in this input field

Step 3: Save your message

• Now save your message. You are now able to add this message to your program schedule
• Please see here for more information on how to build a Program schedule:
  How to setup your program schedule 

Step 4: Add multi-language

• In case you want to implement a multi-language message, you are able to add additional languages. Simply add your preferred languages by using the supported languages input field and add in your translation.
  

Creating a message is demonstrated in the video underneath. What are you waiting for? Go and give it a try!

Video demonstration on how you can create a message in the WeGuide system. 

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